Simple Terms & Conditions

1.1 All payments online must be paid before any therapy session.

1.2 If you wish to cancel a session, you must contact the practitioner directly giving a minimum 12 hours notice period. Anything within the 12 hours notice period will be subject to a 50% late cancellation charge. 

 

1.3 We give each client a 15 minute grace period for lateness. After this period your therapy session will be rescheduled incurring a 50% late cancellation charge.  

1.4 We strive to select the most effective Complementary Therapists who work to the best of their ability. Pura Aura holds no liability in regards to the therapy session. This is the responsibility between the client and practitioner. 

1.5  It is the clients responsibility to contact the practitioner and book a session with the details provided online. 

All conversations are confidential and any data stored is managed and processed under the Data Protection Act 1998.